Privacy Policy
Effective date: October 10, 2026
This Privacy Policy explains how American Way Windows & Remodeling, LLC ("American Way," "we," "us") handles information when you visit www.awwrpros.com (the "Website") or contact us about our services.
Who we are
American Way Windows & Remodeling, LLC
6008 Candler Ln NW, Knoxville, TN 37921
Phone: +1 865-738-7108
Information you choose to give us
When you call us, write to us, or use a contact feature on the Website when it is available, you may share:
- Your name, phone number and email address
- Your project address or ZIP code
- The service you are interested in and details about your project
Note about our online consultation form: online form submissions are currently unavailable, and information typed into the form is not sent to us at this time. To request a consultation, please call us. If we enable online submissions in the future, this policy will apply to the information you submit.
Information collected automatically
Like most websites, when you visit the Website some technical information may be collected automatically by us or by the services that host and run the Website. This can include your IP address, device and browser type, the pages you view, the date and time of your visit, and similar log information. Cookies or similar technologies may be used where needed for the Website to work, stay secure, or for the third-party features described below.
How we use information
- To respond to your questions and requests
- To schedule consultations and prepare estimates
- To plan, coordinate and complete services you ask us to perform
- To operate, maintain and protect the Website
- To improve our Website and services
- To comply with legal obligations and protect our rights
How information may be shared
We may share information only as reasonably needed, including with:
- Providers that host, operate or support the Website, our email, phone and other business systems
- Trusted trade partners or subcontractors who help with your project, when needed to provide the services you request
- Authorities or others when required by law, or to protect our rights, property or safety
- A successor business in connection with a sale, merger or similar transaction
Third-party services and links
The Website includes an embedded Google Map. When it loads, Google may receive information about your visit, such as your IP address, under Google's own privacy policy. The Website also links to outside sites, including Google reviews, Facebook, Nextdoor and Tradesmen Roofing LLC. Those sites are operated by others and have their own privacy practices. We are not responsible for how they handle information.
Your choices
- You can browse the Website without giving us your name or contact details.
- You can choose not to share project information with us.
- Most browsers let you block or delete cookies; some features, such as the map, may not work as expected if you do.
- Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, where applicable law provides those rights. To make a request, contact us by phone or mail using the details on this page.
How we protect information
We use reasonable measures to protect the information we receive. No website, internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
How long we keep information
We keep information for as long as reasonably needed for the purposes described above, including to serve customers, keep business records and meet legal requirements.
Children's privacy
The Website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us so we can address it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.
Contact us
If you have questions about this Privacy Policy, please contact us:
American Way Windows & Remodeling, LLC
6008 Candler Ln NW, Knoxville, TN 37921
Phone: +1 865-738-7108